A Birthday Surprise
By Nona Phinn As my birthday was approaching last year, I realized that the best gift I could receive was some rest and relaxation. I was shopping online for a nearby resort when I stumbled on Lansdowne Resort and Spa in Leesburg, Virginia. It is surrounded by such a quaint...
Protecting Your Most Valuable Assets
By Bill Fanelli Survey findings debunk myths about cybersecurity and small businesses. In a world where cyber disasters are increasing at record speed, it’s important for businesses to protect their assets. In a 2017 cybersecurity report by Better Business Bureau (BBB), more than half of the 1,100 small businesses...
BBB: An Engine of Defense
By Archana Mehta A BBB historical document showcases the organization’s efforts to protect consumers during and after World War II. The early 1940s marked a profound period of history in the United States. It was wartime, and the uncertainty of World War II created fear in Americans. Swindlers sought to...
Mexico: Then & Now
By Jeanne Hansen, Owner, Jeanne Hansen Editorial Services An Interview with Bernardo Altamirano Rodríguez, Director General of BBB Mexico Bernardo Altamirano Rodríguez is the Director General of Better Business Bureau (BBB) Mexico, which was launched in February 2014 and began operations in June 2015. BBB Mexico currently has offices in...
Heroes Are Among Us
By Jasmine Turner “Our local BBBs are on-the-ground, looking out for consumers…” Indiana’s Attorney General, Greg Zoeller, is a superconsumer of sorts. He protects consumers, abides by court decisions, honors the legislative and executive branches of government, and serves the people. Having so much power and responsibility is tough, but...
Good, Better, Best
By Rubens Pessanha Filho and Tiffany Scott In today’s marketplace consumer experience can make or break a business. So what does being a better business mean? Here’s what consumers have to say. Better Businesses, Better Lives Here we are midway into the second decade of the 21st century and, if there...
Calling All Heroes
When I was a teenager, I purchased a radio from a store and the radio was defective. The store would not exchange or refund my money. I contacted Better Business Bureau (BBB) and they resolved the problem quickly. As a 16-year old, that was a big deal for me and...
#TBT Better Business
By Nancy Coulter-Parker, Founder NCP Content + Consulting With more than a century of experience under its belt, Better Business Bureau (BBB) still remains as committed as ever to keeping businesses accountable to a just and ethical marketplace. Since the early 1900s, BBB has been on the forefront of positive...
