A Birthday Surprise

168 views
2

By Nona Phinn

As my birthday was approaching last year, I realized that the best gift I could receive was some rest and relaxation. I was shopping online for a nearby resort when I stumbled on Lansdowne Resort and Spa in Leesburg, Virginia. It is surrounded by such a quaint area with vineyards, hiking along the Potomac River, and gorgeous views. I just knew this was the place.

I was right. At check-in, the front desk learned it was my birthday. They presented me with a bottle of white wine, chilled and ready to serve. I thanked them and promised to share with my friends who were meeting me for dinner. I’m not a big drinker, but I knew my dinner guests would love it. I then enjoyed hours at the spa feeling so free and weightless. It was as if 100 pounds had fallen off me as I floated out of the spa and headed up to my room.

While getting ready for dinner, I heard a knock at my door. I ignored it as I was not expecting anyone. The knocking continued, and I heard a voice behind the door say “Dining room.” I responded, “I didn’t order anything.” The knocks were persistent, so I finally threw on the robe from the closet and opened the door ready to give a little roar.

Boy, am I glad there was a delay in my response. At my door was a young lady with balloons, a slice of cake, and a birthday card signed by members of the resort staff. Needless to say, I left for my birthday dinner not only relaxed but gleaming from ear to ear.

Well done, Lansdowne. It was one of my best and most memorable birthdays ever!

Nona Phinn is a marketing and brand strategist with over 10 years of hands-on experience. Her diverse background provides her the skills necessary to develop and drive integrated marketing programs and strategy.

SUBMIT YOUR STORY

They go unnoticed, and recognition is not their agenda. They are everyday heroes who are driven by their ability to change circumstances, redirect lives, or simply put a smile on a face to help create and maintain an ethical marketplace.

Throughout its 106-year existence, Better Business Bureau (BBB) has been an integral part of many communities by serving as a hero to consumers in their time of need. We ask you, our consumers, to submit a story about a time when BBB or a business served as your hero, similar to the story featured here.

We will highlight submitted stories in the next issue of TRUSTED. Submissions can be short or long, but ideally should not exceed 500 words in length. If interested, please submit your story to TRUSTED@council.bbb.org. We look forward to reading your submissions!